Create a Culture of Customer Service Excellence

Built on the principles that saw international best-seller The Go-Giver take the business world by storm and inspire millions of professionals worldwide, the Five Principles Workshop is a practical, hands on program that shares a powerful framework of five interlocking principles that unlock higher levels of productivity and job satisfaction for individuals, departments and  entire organisations. Taken together, they can be used to create a culture of customer service excellence that results in higher levels of individual, team and business success.

By participating you and your team will learn that thinking and behaving like a Go-Giver is not only a nicer, more fulfilling and more purposeful way to live life, to work, to collaborate and to create amazing customer experiences, it's also a very financial profitable way as well.


The Five Laws of Stratospheric Success

The Law of Value: Your true worth is determined by how much more you give in value than you take in payment.

The Law of Compensation: Your income is determined by how many people you serve and how well you serve them.

The Law of Influence: Your influence is determined by how abundantly you place other people’s interests first.

The Law of Authenticity: The most valuable gift you have to offer is yourself.

The Law of Receptivity: The key to effective giving is to stay open to receiving.

As a result of completing this program you will have a clear understanding of ‘The Five Laws of Stratospheric Success’ at the heart of the Go-Giver philosophy and have developed your personal 'Success Map' to apply them in your life and business.

These five principles form a key that unlocks optimum productivity and job satisfaction for individuals, departments and entire organisations. Taken together, they help you to create a culture of sales and service excellence in the workplace that results in both individual and team success. By participating in this program you'll not only learn how to enjoy a thriving career and business, you'll learn the secret to living a great life.

This terrific book wonderfully illuminates [the] principles of contribution, abundance, service and success
— Stephen M.R. Covey, New York Times bestselling author, The Speed of Trust

Some of the Key Benefits You'll Experience

  • Framework. The Five Laws of Stratospheric Success provide a blueprint for you to achieve your business and personal goals according to your definition of success.
  • Accountability. A huge part of success is your ability to keep your commitments. Your Go-Giver Coach provides a natural anchor in this regard.
  • Support. One of the most valuable aspects of the Success Accelerator is the combination of ongoing help and sharing of new ideas within a non-judgmental and trusting environment.
  • Resources. You’ll be provided with materials that will help you clarify and build your Success Map.
  • Feedback. Your Go-Giver Coach provides constructive and non-judgmental feedback on your ideas, dreams and challenges.

A Comprehensive Learning Cycle:

  • Your Success Map. Creating your personal Stratospheric Success Map.
  • Your Value Strategy. Getting crystal clear on your strategy for providing exceptional value.
  • Your Reach and Impact. Leveraging that value to increase your income by increasing your reach and impact.
  • Your Influence. Building influence in your workplace, in your community and in your market.
  • Your Unique Value. Stepping into your true authentic self to showcase and communicate your unique value.
  • Your Mindset. And finally, developing a mindset that opens you up to see new possibilities and welcome the positive results
The Go-Giver is what The Secret is all about: If you want to attract good in your life, give it.
— Bob Proctor, author of Your Were Born Rich, star of The Secret

To discuss how you can employ the Five Principles to create a culture of excellence inside your organisation please complete the form below and a member of our awesome team will be in touch.

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