Free Customer Service Articles
Free information, views and opinions on customer service from around the world
A healthy focus on customer service strikes Gold for Melaleuca
Healthy products + Great service = Gold Award for leading wellness company
A fresh approach to customer service
Next Telecom are on a mission to lead with personalised customer service excellence
Customer service excellence drives Switched On Mechanical
What truly differentiates one business from another, is the customer experience.
Personalised customer service comes as standard with Dr Phills
Custom kitchen and cabinetry designer wins Silver customer service award
Are Your Employees Scaring Off Customers?
Think about the last time you called a customer service line and were treated poorly.
Why Nominate?
Why you should consider the Australian Customer Service Awards program
Good service is good business
Customers and customer service. Both go hand-in-hand, and both are essential to the success of your business.
Blackhawk get the logistics of customer service just right.
Blackhawk prides itself on the provision of exceptional customer service
Regal Mattress Outlets don't snooze when it comes to customer service.
Platinum Award recognises service excellence
Quinntessential Marketing score 87% for customer Service
Specialist recruitment marketing consultancy wins Gold Award
Image Smart win Gold Award
Putting customers first is smart business at Image Smart
New Awards Pay More Than Lip Service To Customer Service
Does your company offer excellent customer service?
Venture Cycles pedal hard for Gold Award Win
Noosas biggest and best bike shop go further to deliver customer service excellence
People matter at Infopeople
In the tough world of IT recruitment, putting people first is a sure fire winner
Award winners enjoy Healthy Benefits with Medibank VIP
Healthy Employees = Great Customer Service
Great service keeps customers coming back at Wotif.com
Servicing 170,000 customers a month takes a truly dedicated focus on customer needs
Athletes Foot put in a Gold Medal Performance
"Everything's personalised with them. You never feel like you’re a number. You actually feel appreciated.”
Cash Doctors bank on great customer service
With Cash Doctors great customer service is money in the bank
European Inspired Designer Customer Service Wins Gold For Milan Direct
European Inspired Designer Customer Service Wins Gold
Leaky pipes + Excellent Service = TDS Plumbing
We aim to go above and beyond your expectations when our plumber is in your home, that’s a guarantee
The future looks bright for The Sunglass Fix
The future looks bright for NSW based sunglass lens replacement company The Sunglass Fix.

Featured Award Winners

Award Partners

Nominate Now
 
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You know your company offers excellent customer service - but does everyone else know? Remember, the average company loses half of its customers every five years and doesn’t even know!

Hold on to your customers and gain the recognition you deserve by nominating your Company to receive an Australian Customer Service Award.

Or, not sure if your customer service is up to scratch? Then this is the section for you. Nominate your company and we will take away the guess work.

The Awards process has been specifically designed to minimise paperwork for participating companies, to ensure the Awards are attainable for busy, growing businesses. To win an Australian Customer Service Award companies must achieve a customer service rating of 75% or better. The customer service rating is based on our analysis of feedback collected from your customers via our online assessment process.

Our analysis of customer responses is combined with data collected from a Self-Evaluation Assessment completed by the Nominating business.

Our standard nomination fee structure has been structured to minimise costs whilst ensuring the process is robust, thorough and delivers high quality results and benefits for participants.

Nomination Fee Structure
$99 plus GST for small-sized companies (up to 20 full time employees)
$149 plus GST for medium-sized companies (21 to 200 full time employees)

Click Here: To Nominate your own Company Now
Click Here: To Nominate Someone Else Now