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Monday, 25 June 2007
Quinntessential Marketing score 87% for customer Service



Specialist recruitment marketing consultancy Quinntessential have recently completed a detailed assessment of their customer service standards by partnering with The Australian Customer Service Awards, an independent, unbiased customer service assessment program that included analysis of responses to an on-line customer service survey from Quinntessentials own customers. 

With an overall score of 87% Quinntessential have been presented with the prestigious Gold Award in recognition of their positive attitude and commitment to outstanding levels of customer service. 

The unique Australian Customer Service Awards program has been designed to allow businesses to legitimately prove their true dedication to customer service in a process that helps them to truly connect with their customers and collect vital information regarding their customer’s experience of the service they provide.

Commenting on the Gold Award presentation Ian Lowe, Managing Director of the Australian Customer Service Awards said “Quinntessential operate within a very specialised and highly demanding service driven market sector.  Their commitment to customer service excellence has supported the companies outstanding success and sets a firm foundation for the future.  We are of course delighted to be presenting our Gold Award in recognition of their achievment".

Some of the comments received from Quinntessential clients include:
  • "In a word Quinntessential is AWESOME at producing outstanding results, on time, within budget and beyond my expectations"
  • "I have appreciated your input, quick response and Project Management at a time when we have "heaps" on"
  • "We would recommend any organisation that is looking to conduct research in any facet to contact Quinntessential. Their knowledge is first rate, their technical systems are fantastic, and most importantly, user friendly"
  • "I would like to express that I was very satisfied with your services and highly appreciate your professionalism and prompt reaction to our needs"

To find out more about Quinntessential please visit www.quinntessential.com.au.

Is your customer service winning or loosing you business? Find out by nominating your business for an Australian Customer Service Award today.