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Sunday, 17 July 2011
People matter at Infopeople
Lot's of recruitment companies talk about how important people are, but fewer can actually prove it! Not so at IT recruitment specialist, Infopeople, who can proudly announce they have been presented with the Gold Australian Customer Service Award for their commitment to and investment in customer service excellence.
Infopeople's website highlights their focus on "ensuring the right IT people are in the right roles" and based on the feedback we have captured from Infopeople's own customers, they are backing up their website claims with world class service. It's refreshing to see a small business matching it's ambitions and bold claims with real results that its customers clearly recognise and appreciate.
Here are a small selection of comments from Infopeople customers:
- The customer service by the recruiter that I have been dealing with at Infopeople has been exceptional; she is a dedicated to her role and performs to the highest level of service.
- Their people and their ability to understand my business, build relationships, and find me fit for purpose candidates are a real strength. Both skills, experience, and culture fit wise. They regularly follow-up and ensure my service needs are understood and more often than not exceeded.
- We required a quick turn around on a position that was vacant; David & Mel quickly turned a stressful situation into a positive one by managing all aspects of the hiring process.
- InfoPeople exceed my expectations especially on the occasions when I have had a fast need to engage with their staff. David Craig personally takes ownership of the challenge put forward to them and ensures the best possible outcome They never fail to impress.
- There are a lot of employment agencies in Sydney, Infopeople actually took the time to understand my requirements and match me to a role and kept on finding roles for me until I was placed in a role. It is very rare in the agency market for a recruiter to put in this level of commitment to the candidate - this is how it should be and Infopeople is a great example of how to do it right.
To enjoy Infopeople experience for yourself visit www.infopeople.com.au or call (02) 9221 4999.
Is your customer service winning or loosing you business? Find out by nominating your business for an Australian Customer Service Award today.