A healthy focus on customer service strikes Gold for Melaleuca
Healthy products + Great service = Gold Award for leading wellness company
European Inspired Designer Customer Service Wins Gold For Milan Direct
European Inspired Designer Customer Service Wins Gold
Award winners enjoy Healthy Benefits with Medibank VIP
Healthy Employees = Great Customer Service
Venture Cycles pedal hard for Gold Award Win
Noosas biggest and best bike shop go further to deliver customer service excellence
Customer service excellence drives Switched On Mechanical
What truly differentiates one business from another, is the customer experience.
A fresh approach to customer service
Next Telecom are on a mission to lead with personalised customer service excellence
Cash Doctors bank on great customer service
With Cash Doctors great customer service is money in the bank
Great service keeps customers coming back at Wotif.com
Servicing 170,000 customers a month takes a truly dedicated focus on customer needs
Why Nominate?
Why you should consider the Australian Customer Service Awards program
Good service is good business
Customers and customer service. Both go hand-in-hand, and both are essential to the success of your business.
Athletes Foot put in a Gold Medal Performance
"Everything's personalised with them. You never feel like you’re a number. You actually feel appreciated.”
Are Your Employees Scaring Off Customers?
Think about the last time you called a customer service line and were treated poorly.
Quinntessential Marketing score 87% for customer Service
Specialist recruitment marketing consultancy wins Gold Award
Regal Mattress Outlets don't snooze when it comes to customer service.
Platinum Award recognises service excellence
Personalised customer service comes as standard with Dr Phills
Custom kitchen and cabinetry designer wins Silver customer service award
Blackhawk get the logistics of customer service just right.
Blackhawk prides itself on the provision of exceptional customer service
Free Customer Service Articles
Free information, views and opinions on customer service from around the world
People matter at Infopeople
In the tough world of IT recruitment, putting people first is a sure fire winner
Leaky pipes + Excellent Service = TDS Plumbing
We aim to go above and beyond your expectations when our plumber is in your home, that’s a guarantee
New Awards Pay More Than Lip Service To Customer Service
Does your company offer excellent customer service?
The future looks bright for The Sunglass Fix
The future looks bright for NSW based sunglass lens replacement company The Sunglass Fix.
Image Smart win Gold Award
Putting customers first is smart business at Image Smart

Featured Award Winners

Award Partners

Latest News
Saturday, 25 June 2011
Why Nominate?

What winning an award can do for your business

There are a number of compelling reasons why you should consider participating in the Australian Customer Service Awards program, including

Competitive Edge: Provides a tangible point of difference over your competitors.
Trust: Helps customer's feel secure about the level of Customer Service they can expect to receive from your company.
Credibility and Stature: Demonstrates to customers your commitment to service excellence which strengthens your reputation.
Exposure: Enables you to promote your Award-winning status to both your current and potential customers which helps you to retain customers and gain new business.
Focus: Focuses employees on maintaining and improving customer service levels.
Motivate: Recognises employees past efforts and encourages them to continue to deliver exceptional service.
Public Relations: Prompts media to communicate positive messages about your company.
Low Cost, High Return: What other marketing tool offers you a return on investment for such a low cost?
Save Money: Our unique 'Service Edge Benefits' program offers you and your staff access to exclusive discounts on a wide range of products and services. Coming Soon

 

Winning an Award brings great benefits for your business

In addition to the benefits above, award winners also receive a number of tangible benefits.

Platinum, Gold and Silver Award winners receive:

A high-quality Australian Customer Service Award Certificate.
The right to use the Australian Customer Service Awards logo on all company marketing materials, signage and sales collateral.
Customer testimonials that describe the quality of customer service provided by your company (subject to obtaining customers' permission).
A "Best Practice Customer Service" white paper.
Marketing advice to help you get the most exposure from your award.
Access to the 'Service Edge Benefits' program, offering you and your staff exclusive discounts on a wide range of products and services from our partners. (In development)
Business promotion via the Australian Customer Service Awards Facebook page
Detailed analysis and reports based on feedback from your own customers

 

Platinum and Gold Award winners also receive:

A profile in our newsletter.
Free inclusion in the Australian Customer Service online Business Directory.
High profile promotion via the Featured Award Winners section on our home page

Platinum Award winners also receive

A professionally written Media Release.
A company profile showcased on the Australian Customer Service Awards website.
Premium coverage via the Australian Customer Service Awards Facebook page

Click Here: To learn how the Awards process works.

Begin the process: Nominate Now.