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Latest News
Thursday, 23 February 2012
European Inspired Designer Customer Service Wins Gold For Milan Direct

 

We are pleased to announce that wholesale designer furniture company, Milan Direct, has been presented with the Gold Award in Customer Service Excellence for 2009. This award has been presented after a detailed assessment of the service quality experienced by a broad crossection of Milan Direct customers and in recognition of the company's commitment to customer service excellence, which over the past 3 years has been experienced by over 50,000 highly satisfied customers.

Some of the comments recieved from Milan Direct customers included:

  • Customer service is very important to me, and when I find a company with service this good, I come back again and again
  • The products are high quality, they provide exceptional service and goods are very reasonably priced
  • Good to be able to deal directly with supplier to get a quality item a satisfactory price
  • It is the first time I have bought items online I would like to think that all companys would provide a friendly professional service as Milan Direct
  • Prompt response, helpful and courteous staff, and committed to finding a solution to a problem

Milan Direct is committed to providing the very best in modern and contemporary furniture classics via a streamlined online business model. With over 15 years of furniture retail experience, their professional team of buyers have scoured the globe for the best materials to be able to manufacture the absolute best modern-classic reproductions!

Milan Direct is a revolutionary concept and business model, with the overall aim of providing maximum value for the Australian consumer. Products imported under the Milan Direct brand are inspired from the collections found in the furniture capital of the world – Milan, Italy.

The Milan Direct business model eliminates costs in the supply chain, by delivering products directly to the consumer. This creates massive savings for you. They are so confident in the supreme quality of their European inspired products, that they are proud to offer a 7-Day Money Back Guarantee.

To find out more about Milan Direct and their exciting range visit www.milandirect.com.au.

Is your customer service winning or loosing you business? Find out by nominating your business for an Australian Customer Service Award today.