Are Your Employees Scaring Off Customers?
Think about the last time you called a customer service line and were treated poorly.
New Awards Pay More Than Lip Service To Customer Service
Does your company offer excellent customer service?
Award winners enjoy Healthy Benefits with Medibank VIP
Healthy Employees = Great Customer Service
Why Nominate?
Why you should consider the Australian Customer Service Awards program
Athletes Foot put in a Gold Medal Performance
"Everything's personalised with them. You never feel like you’re a number. You actually feel appreciated for your loyalty”
Quinntessential Marketing score 87% for customer Service
Specialist recruitment marketing consultancy wins Gold Award
Image Smart win Gold Award
Putting customers first is smart business at Image Smart
Great service keeps customers coming back at Wotif.com
Servicing 170,000 customers a month takes a truly dedicated focus on customer needs
Free Customer Service Articles
Free information, views and opinions on customer service from around the world
A healthy focus on customer service strikes Gold for Melaleuca
Healthy products + Great service = Gold Award for leading wellness company
Good service is good business
Customers and customer service. Both go hand-in-hand, and both are essential to the success of your business.
OctopusTravel score 82% for customer satisfaction
Leading on-line travel company win a Gold Award
Great customer service just adds up for Geocalc Software
It just takes a small amount of time to stop and listen to your customers needs.
Personlised customer service comes as standard with Dr Phills
Custom kitchen and cabinetry designer wins Silver customer service award

Featured Award Winners

Award Partners

Why Nominate


There are a number of compelling reasons why you should consider participating in the Australian Customer Service Awards program, including:

What winning an award can do for your business:

Competitive Edge: Provides a tangible point of difference over your competitors.
Trust: Helps customer's feel secure about the level of Customer Service they can expect to receive from your company.
Credibility and Stature: Demonstrates to customers your commitment to service excellence which strengthens your reputation.
Exposure: Enables you to promote your Award-winning status to both your current and potential customers which helps you to retain customers and gain new business.
Focus: Focuses employees on maintaining and improving customer service levels.
Motivate: Recognises employees past efforts and encourages them to continue to deliver exceptional service.
Public Relations: Prompts media to communicate positive messages about your company.
Low Cost, High Return: What other marketing tool offers you a return on investment for such a low cost?
Save Money: Our unique 'Service Edge Benefits' program offers you and your staff access to exclusive discounts on a wide range of products and services. Coming Soon

Winning an Award brings great benefits for your business:

In addition to the benefits above, award winners also receive a number of tangible benefits.

Platinum, Gold and Silver Award winners receive:

A high-quality Australian Customer Service Award Certificate.
The right to use the Australian Customer Service Awards logo on all company marketing materials, signage and sales collateral.
Customer testimonials that describe the quality of customer service provided by your company (subject to obtaining customers' permission).
A "Best Practice Customer Service" white paper.
Marketing advice to help you get the most exposure from your award.
Access to the 'Service Edge Benefits' program, offering you and your staff exclusive discounts on a wide range of products and services from our partners. 

Platinum and Gold Award winners also receive:

A profile in the Customer Service newsletter.
Free inclusion in the Australian Customer Service online Business Directory.

Platinum Award winners also receive:

A professionally written Media Release.
A company profile showcased on the Australian Customer Service Awards website.

Click Here: To learn how the Awards process works.

Begin the process: Nominate Now.

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