New Awards Pay More Than Lip Service To Customer Service
Does your company offer excellent customer service?
Are Your Employees Scaring Off Customers?
Think about the last time you called a customer service line and were treated poorly.
Good service is good business
Customers and customer service. Both go hand-in-hand, and both are essential to the success of your business.
Athletes Foot put in a Gold Medal Performance
"Everything's personalised with them. You never feel like you’re a number. You actually feel appreciated for your loyalty”
Free Customer Service Articles
Free information, views and opinions on customer service from around the world
Personlised customer service comes as standard with Dr Phills
Custom kitchen and cabinetry designer wins Silver customer service award
Great customer service just adds up for Geocalc Software
It just takes a small amount of time to stop and listen to your customers needs.
A healthy focus on customer service strikes Gold for Melaleuca
Healthy products + Great service = Gold Award for leading wellness company
OctopusTravel score 82% for customer satisfaction
Leading on-line travel company win a Gold Award
Quinntessential Marketing score 87% for customer Service
Specialist recruitment marketing consultancy wins Gold Award
Award winners enjoy Healthy Benefits with Medibank VIP
Healthy Employees = Great Customer Service
Image Smart win Gold Award
Putting customers first is smart business at Image Smart
Great service keeps customers coming back at Wotif.com
Servicing 170,000 customers a month takes a truly dedicated focus on customer needs
Why Nominate?
Why you should consider the Australian Customer Service Awards program

Featured Award Winners

Award Partners


Bad service is something we’ve all had to deal with at some point. But how many of us actually feel comfortable enough to let the company know that we’re not happy?



At the Australian Customer Service Awards we’re on a mission.
A mission to terminate bad service and we need your help.

Tell us about your bad service experience by completing the form below and we will contact the offending company to let them know that their customer service is just ‘Not Good Enough!’.

Hopefully your feedback will be the wake up call they need to make changes. If the company subsequently takes part in the Awards program we will reward you with a special prize.

* indicates mandatory field
Company Name: *
Company Physical Address:
Phone Number:
Company Contact Person's First Name (if known):
Company Contact Person's Surname (if known):
Company Contact Person's Email Address (if known):If unknown, but you know the company's general email address please include this instead.
In 50 words or less, please why this company's customer service is not good enough:
Your First Name: *
Your Surname:
Your Affiliate Reference Number: (if applicable)
Your Email Address: *
How did you hear about the Australian Customer Service Awards?