Great service keeps customers coming back at Wotif.com
Servicing 170,000 customers a month takes a truly dedicated focus on customer needs
Free Customer Service Articles
Free information, views and opinions on customer service from around the world
Athletes Foot put in a Gold Medal Performance
"Everything's personalised with them. You never feel like you’re a number. You actually feel appreciated for your loyalty”
Award winners enjoy Healthy Benefits with Medibank VIP
Healthy Employees = Great Customer Service
OctopusTravel score 82% for customer satisfaction
Leading on-line travel company win a Gold Award
Personlised customer service comes as standard with Dr Phills
Custom kitchen and cabinetry designer wins Silver customer service award
Quinntessential Marketing score 87% for customer Service
Specialist recruitment marketing consultancy wins Gold Award
Are Your Employees Scaring Off Customers?
Think about the last time you called a customer service line and were treated poorly.
A healthy focus on customer service strikes Gold for Melaleuca
Healthy products + Great service = Gold Award for leading wellness company
Image Smart win Gold Award
Putting customers first is smart business at Image Smart
Good service is good business
Customers and customer service. Both go hand-in-hand, and both are essential to the success of your business.
Great customer service just adds up for Geocalc Software
It just takes a small amount of time to stop and listen to your customers needs.
Why Nominate?
Why you should consider the Australian Customer Service Awards program
New Awards Pay More Than Lip Service To Customer Service
Does your company offer excellent customer service?

Featured Award Winners

Award Partners

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You know your company offers excellent customer service - but does everyone else know? Remember, the average company loses half of its customers every five years and doesn’t even know!

Hold on to your customers and gain the recognition you deserve by nominating your Company to receive an Australian Customer Service Award.

Or, not sure if your customer service is up to scratch? Then this is the section for you. Nominate your company and we will take away the guess work.

The Awards process has been specifically designed to minimise paperwork for participating companies, to ensure the Awards are attainable for busy, growing businesses.

To win an Australian Customer Service Award companies must achieve a customer service rating of 75% or better. The customer service rating is based on our analysis of feedback collected from your customers via our online assessment process.

Our analysis of customer responses is combined with data collected from a Self-Evaluation Assessment completed by the Nominating business.

Our standard nomination fee structure has been structured to minimise costs whilst ensuring the process is robust, thorough and delivers high quality results and benefits for participants.

Nomination Fee Structure
$389 including GST for small-sized companies (up to 20 full time employees)
$489 including GST for medium-sized companies (21 to 200 full time employees)

Click Here: To Nominate your own Company Now
Click Here: To Nominate Someone Else Now