The Australian Customer Service Awards has been designed to recognise, encourage and reward small and medium-sized Australian businesses for their excellent treatment of, and positive attitude towards, their customers.
The objectives of the Awards are to:
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Recognise the service levels attained by small and medium-sized Australian companies from which service excellence can be measured. |
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Encourage small and medium-sized Australian companies to raise their standard of customer service. |
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Reward small and medium-sized Australian companies that provide exceptional customer service. |
In achieving these objectives, the Australian Customer Service Awards provide small and medium-sized Australian companies with a unique way to:
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Connect with their customers by seeking out their feedback and responding to their needs |
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Cost effectively advertise and promote their commitment to providing an excellent customer service experience and; |
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Ultimately enhance business performance through improved customer retention and the generation of new customers |