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Monday, 7 July 2008
Personlised customer service comes as standard with Dr Phills
WEBSITE: www.drphill.com.au
EMAIL: phill@drphill.com.au
ADDRESS: Unit 26/280 New Line Road DURAL NSW
FOR GREAT SERVICE CALL: (02) 9653 9307
SERVICES: A market leader in personalised Kitchens and Cabinetry.
Custom kitchen and cabinetry designer and manufacturer Dr Phills, announced today it has been presented with a prestigious Silver Australian Customer Service Award in recognition of there commitment to outstanding levels of customer service.
Dr Phills, based in Dural, NSW, is a market leader in personalised Kitchens and Cabinetry and all of their work is custom designed with their customers unique needs mind.
The company entered the Australian Customer Service Awards program, an independent, unbiased assessment of an organisations customer service standards that included analysis of responses to an on-line customer survey from Dr Phills own customers.
The unique Australian Customer Service Awards program has been designed to allow small and medium sized businesses to legitimately prove their true dedication to customer service in a process that helps them to truly connect with their customers and collect vital information regarding their customer’s experience of the service they provide.
Commenting on the Gold Award presentation Ian Lowe, Managing Director of the Australian Customer Service Awards said “Dr Phills offer a highly personalised service to their clients that is backed up by a commitment to not only delivering great end products but also ensuring their customers enjoy a first class experience throughout the process”.
Some of the comments received from Dr Phills customers include:
- Dr Phills has great integrity, passion, professionalism and an eye for detail. Insistence on quality in place of quantity so that the finished product was right in every way.
- End to end delivery of product (i.e. no outsourcing) provided consistent and reliable service every time. No disconnect between initial sales pitch and end product. At all times I felt there were "no surprises" when dealing with Phil.
- Dr Phills are experts in their product, Being able to provide the best results for their customers, Easy going personalities.
- Excellent quality / promptness / reliability / friendliness / innovative / competitive
To enjoy the Dr Phills experience for yourself visit www.drphill.com.au or call 02 9653 9307 to discuss your individual needs.
Is your customer service winning or loosing you business? Find out by nominating your business for an Australian Customer Service Award today.