Good service is good business
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Why Nominate
Why you should consider the Australian Customer Service Awards program
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Free information, views and opinions on customer service from around the world
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Award Partners

Latest News
Wednesday, 31 January 2007
Why Nominate

There are a number of compelling reasons why you should consider participating in the Australian Customer Service Awards program.  Consider what winning an award can do for your business:

  • Competitive Edge: Provides a tangible point of difference over your competitors.
  • Trust: Helps customer's feel secure about the level of Customer Service they can expect to receive from your company.
  • Credibility and Stature: Demonstrates to customers your commitment to service excellence which strengthens your reputation.
  • Exposure: Enables you to promote your Award-winning status to both your current and potential customers which helps you to retain customers and gain new business.
  • Focus: Focuses employees on maintaining and improving customer service levels.
  • Motivate: Recognises employees past efforts and encourages them to continue to deliver exceptional service.
  • Public Relations: Prompts media to communicate positive messages about your company.
  • Low Cost, High Return: What other marketing tool offers you a return on investment for such a low cost?

Winning an Award brings great benefits for your business. In addition to the benefits above, award winners also receive a number of tangible benefits.

Platinum, Gold and Silver Award winners receive:

  • Access to 'Service Edge Benefits' our exclusive rewards program, providing access to great discounts on a wide range of products and services for your business and for your employees. Coming Soon 
  • A high-quality Australian Customer Service Award Certificate.
  • A best practice customer service white paper
  • The right to use the Australian Customer Service Awards logo on all company marketing materials, signage and sales collateral.
  • Customer testimonials that describe the quality of customer service provided by your company (subject to obtaining customers' permission).
  • Marketing advice to help you get the most exposure from your award.

Platinum and Gold Award winners also receive:

  • A profile in the Customer Service newsletter.
  • Free inclusion in the Australian Customer Service online Business Directory.

Platinum Award winners also receive:

  • A professionally written Media Release.
  • A company profile showcased on the Australian Customer Service Awards website.

Learn how the Awards process works. Go there >

Begin the process: Nominate Now.