Competitive Edge: Provides a tangible point of difference over your competitors.
Trust: Helps customer's feel secure about the level of Customer Service they can
expect to receive from your company.
Credibility and Stature: Demonstrates to customers your commitment to service
excellence which strengthens your reputation.
Exposure: Enables you to promote your Award-winning status to both your current and
potential customers which helps you to retain customers and gain new business.
Focus: Focuses employees on maintaining and improving customer service levels.
Motivate: Recognises employees past efforts and encourages them to continue to deliver
exceptional service.
Public Relations: Prompts media to communicate positive messages about your company.
Low Cost, High Return: What other marketing tool offers you a return on investment for
such a low cost?
Winning an Award brings great benefits for your business. In addition to the benefits above, award winners also receive a number of tangible benefits.
Access to 'Service Edge Benefits' our exclusive rewards program, providing access to
great discounts on a wide range of products and services for your business and for
your employees. Coming Soon
A high-quality Australian Customer Service Award Certificate.
A best practice customer service white paper
The right to use the Australian Customer Service Awards logo on all company marketing
materials, signage and sales collateral.
Customer testimonials that describe the quality of customer service provided by your
company. (subject to obtaining customers' permission).
Marketing advice to help you get the most exposure from your award.