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Wednesday, 14 November 2007
Image Smart win Gold Award
WEBSITE: www.imagesmart.com.au
EMAIL: info@imagesmart.com.au
FOR GREAT SERVICE CALL: (02) 9663 4367
SERVICES: A leading design, communications, promotional and construction services company.
Leading commercial image builders Image Smart have recently been presented with a prestigious Gold Award in recognition of their positive attitude toward their customers and commitment to outstanding levels of customer service.
The company partnered with The Australian Customer Service Awards, an independent, unbiased customer service assessment program that included analysis of responses to an on-line customer service survey from Image Smart’s own customers.
The unique Australian Customer Service Awards program has been designed to allow businesses to legitimately prove their true dedication to customer service in a process that helps them to truly connect with their customers and collect vital information regarding their customer’s experience of the service they provide.
Commenting on the Gold Award presentation Ian Lowe, Managing Director of the Australian Customer Service Awards said “Image Smart are a very specialised business, they are true professionals and clearly take great pride in what they do. Their commitment to their customers and dedication to service excellence is at the very core of their philosophy and is clearly well regarded based on our assessment”
Image Smart Director, George Karantonis added "We are committed to our business acumen, our spirit, our passion, earnestness and drive. We are committed to understanding our client’s needs, budgets and purpose. We are committed to identifying our client’s limitations and then doing whatever it takes to overcome them. We are committed to our philosophy that states ‘near enough is simply not good enough’. We are committed in believing that nothing is impossible. We are committed to good customer service”.
Some of the comments received from Image Smart clients include:
- "When I needed to reach a deadline, Image Smart made sure that I did by working till late in the evening”
- "I walked into Image Smart not knowing what I wanted and they produced a 20 page brochure for me. Their expertise and support was overwhelming. Not only did they guide me as to what they thought was best but they took the time to listen to what my needs were. I cannot thank them enough.”
- "One time I had an urgent need for some printing and changes on a design and they made extra time to meet my demands.... even on the weekend! Their enthusiasm and dedication impressed me enough to take part in this customer survey”.
About Image Smart - www.imagesmart.com.au
We add value to an organisation by positioning ourselves as unique Commercial Image Builders, offering design, communications, promotional and construction services, so that your business is more than just a presence in its respective market. Your business will be equipped with the most effective image and branding tools that will help it become a market leader.
As diverse Commercial Image Builders, we have assisted our clients with starting up, revamping and maintaining the best image for their organisations. Our clients are encouraged to utilise our services for projects as basic as new logo designs and as elaborate as entire office fit-outs.
Is your customer service winning or loosing you business? Find out by nominating your business for an Australian Customer Service Award today.